Job Title

Join our incredible team of Strategic and Project Business Analysts – contact us today

Role Objectives

The Business Analyst is responsible for analyzing and synthesizing information from a large number of people who interact with the business, including customers, staff, IT personnel, and executives. The Business Analyst will act as a translator between the business unit and IT or other change agent, aligning the needs of the business with the capabilities that can be delivered. They are responsible for eliciting the actual needs of the stakeholders and not just their expressed wishes.


  • Facilitate and coordinate cross organization functional teams to determine and document detailed requirements, definitions, and objectives
  • Analyze functional requirements and write detailed specifications including workflow charts and diagrams
  • Analyze complex problems/business requirements and collaborate on innovative alternatives/solutions
  • Define business processes by studying business needs and service offerings
  • Track business analysis activity, resolve problems, publish progress reports, recommend actions
  • Collect and analyze metrics and subsequently perform maintenance and updates to KPIs/metrics
  • Design business templates, data requirements and other artifacts needed for stewardship and reporting
  • Coordinate assigned projects, including: creation of the project charter (with assistance), status reporting, requirement gathering, design, build, test, training, and rollout of projects
  • Document, measure, and assist in the detailed requirement definition
  • Perform process and gap analysis 


  • Experience developing detailed requirements specifications, systems documentation, and workflow procedures
  • Experience in developing and documenting business solutions to business problems
  • Must be able to deliver work on time and with high quality
  • Proven ability to solve complex problems through research, logical evaluation, and inquiries
  • Ability to determine, understand, and communicate clearly the validity, criticality, and scope of the project
  • Experience organizing and facilitating workshops to flush out user requirements
  • Strong computer skills in Word, Excel, PowerPoint and Outlook

Required Behaviors

  • Excellent verbal and written communication skills and ability to interact positively with a diverse group
  • Excellent interpersonal communication skills
  • Excellent presentation skills – ability to present ideas in business-friendly and user-friendly language
  • Excellent facilitation skills – work with other to help drive consensus to proposed solutions
  • Excellent listening skills – must be capable of harnesses concepts, designs, or requirements
  • Highly self-motivated and directed with keen attention to detail
  • Ability to perform effectively in a team, or alone unsupervised
  • Must be flexible and have the ability to work under tight deadlines

If you, or if you know anyone that would like to be considered for any of these roles, please have them submit their resume to quoting the JOB ID number in the subject line.

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